Legal Notice

Merchant Information

This website and online store are operated by:

Registered Company Name: ZENFADEN SOFTWARE AND CONSULTANCY - FZCO
Trading Name: Zenfaden
Legal Form: Free Zone Company (FZCO)
Trade License Number: 73467
Licensing Authority: Dubai Integrated Economic Zones Authority
Registered Address:Building A1, Dubai Digital Park, Premises 73467-001, Dubai, United Arab Emirates 

Email: zenfaden@zenfaden.com
Telephone: +971 58 594 3706
Website https://zenfaden.com

Licensed Business Activities

ZENFADEN SOFTWARE AND CONSULTANCY - FZCO is licensed to conduct the following activities:

• Ecommerce

• Marketing Services Via Social Media

• Computer Systems Consultancies

Responsible Business

ZENFADEN SOFTWARE AND CONSULTANCY - FZCO is responsible for the commercial operation of zenfaden.com, including customer orders, product sales, customer support, refunds, complaints, and applicable seller obligations.

The website’s ecommerce infrastructure is provided by Shopify. Products may be processed and shipped by independent suppliers, warehouses, carriers, and fulfilment service providers. The use of these service providers does not remove Zenfaden’s applicable responsibilities toward its customers.

Product and Website Information

We make reasonable efforts to ensure that product descriptions, prices, availability, delivery estimates, and other information displayed on this website are accurate and current.

Product images may show items in illustrative settings. Colours and appearance may vary slightly depending on lighting, photography, manufacturing variations, and the customer’s device display.

If an obvious pricing, availability, or product information error is identified after an order has been placed, we will contact the customer and provide an appropriate correction, cancellation, replacement, or refund, as applicable.

Nothing in this Legal Notice excludes or limits any consumer right that cannot legally be excluded or limited.

Intellectual Property

Unless otherwise stated, the Zenfaden name, branding, website design, original text, graphics, and other original website content are owned by or licensed for use by ZENFADEN SOFTWARE AND CONSULTANCY - FZCO.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission, except where permitted by applicable law.

Third-party product names, trademarks, photographs, videos, and other intellectual property remain the property of their respective owners.

Governing Law and Consumer Rights

This online store is operated from Dubai, United Arab Emirates, and is subject to applicable laws and regulations of the United Arab Emirates and the Emirate of Dubai.

Customers retain any mandatory consumer protections that apply under the laws of their country or region. Nothing in these terms is intended to restrict rights that cannot legally be waived.

Complaints and Contact

For legal notices, customer support, order enquiries, returns, or complaints, contact:

Email: zenfaden@zenfaden.com
Telephone: +971 58 594 3706
Address: Building A1, Dubai Digital Park, Premises 73467-001, Dubai, United Arab Emirates

Please include your order number when contacting us about an existing order.

Last updated: September 10, 2026